Privacy Policy

Introduction

Bright Ocean Cleaning Services (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://brightoceancleaning.com/ or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and address
  • Service Information: Details related to bookings, service preferences, and communication history
  • Technical Data: IP address, browser type, device information, and usage data
  • Cookies and Tracking Data

Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, improve website functionality, and personalize content. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

How We Use Your Information

We use your information to:

  • Provide and manage our cleaning services
  • Respond to inquiries and customer support requests
  • Process bookings and payments
  • Send service updates, reminders, and promotional communications
  • Improve our website and services

Accessing and Correcting Your Information

You have the right to access, update, or correct your personal information. If you would like to make changes, please contact us using the details provided below.

Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to protect your information, no method of transmission over the internet is 100% secure.

Children’s Privacy

We do not knowingly collect or store personal information from children under the age of 15. If we become aware that such information has been collected, we will take immediate steps to delete it.

SMS Messaging Privacy Policy

Bright Ocean Cleaning Services respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, booking agreement, or third-party reservation systems.
  • Data Usage: We use your data solely for sending informational messages related to appointments, scheduling updates, reminders, service notifications, estimates, follow-ups, and customer support communications.
  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.
  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
  • MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
  • Messages are recurring, and message frequency varies.
  • Contact Information: Contact Bright Ocean Cleaning Services at 720-915-5126 or Info@brightoceancleaning.com for HELP or to STOP receiving messages.
  • Opt-Out: You can opt out of the SMS list at any time by replying STOP or UNSUBSCRIBE to 720-915-5126 or Info@brightoceancleaning.com. After unsubscribing, you will receive a final SMS confirmation and we will remove your number from our list within 24 hours.
  • Help: You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website information.
  • Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Bright Ocean Cleaning Services will not sell, rent, or share collected mobile numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Disclosure of SMS Data

We do not sell, rent, or share your SMS data with third parties for marketing purposes. Your information may only be shared with service providers who assist in delivering SMS communications, under strict confidentiality agreements.

How We Protect Your Information

We use secure systems and encryption where appropriate to protect your personal and SMS data. Access to your information is limited to authorized personnel only.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications

Unsubscribing

You can opt out of receiving SMS messages at any time by replying “STOP” to any message. You may also contact us directly to be removed from our communication list.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review it periodically.

Changes to This SMS Policy

We reserve the right to modify our SMS communication practices. Updates will be reflected in this section of the Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: Info@brightoceancleaning.com
Phone: 720-915-5126
Website: https://brightoceancleaning.com/